Frequently Asked Questions Indianapolis IN

Q: Do you have a discount for first responders?

A: Absolutely! Nissan gives a 10% discount off the list price for First Responders as a way of recognizing the important contributions of the front-line responder and healthcare community.

Q: What does reserving a vehicle mean?

A: If you see a vehicle in our inventory that is still inbound to our lot from the factory, you can ask us to reserve it for you so that you have the first opportunity to buy it once it arrives. Give us a call today to learn more!

Q: How much should I spend on my first car?

A: Experts recommend that you spend $5,000 to $10,000 on your first car. But honestly, it all comes down to what you can afford. Here are a few simple tips to help you calculate a figure that would work well for you: Don't spend more than 15% of your gross pay or 20% of your take-home pay.

Q: What will my interest rate be on a car loan?

A: That depends upon how high your credit score is and how much you are putting toward the down payment. Better credit scores and higher down payments yield lower percentage rates. Though you can off-set the interest with a newer vehicle. Older vehicles require higher bad credit auto loan interest rates.

Q: I am undergoing bankruptcy. Can I qualify for an auto loan?

A: Yes, though the auto loan will take longer to process. You will need an "Authorization to Incur Debt" from your trustee. Talk to your attorney prior to applying for an auto loan.

Q: How much should I budget for a used car?

A: Ideally, you'll want to stick to spending around 10-15% of your monthly take-home income on transportation costs. If your take-home is $5000 a month, then your total transportation budget is $500 to $750 per month. If you're looking for a new car on a budget, give our team a call today!

Q: What used cars are the most reliable?

A: Over the last decade or so, the Nissan Altima has been a well-rated midsize sedan that has boasted great safety ratings, excellent fuel efficiency for its class, and a spacious and comfortable interior. During that time, these factors and others made the Nissan Altima one of the more popular sedans you can get your hands on. If you're interested in test driving the Altima for yourself, give us a call today!

Q: How old of a used car should I buy?

A: The way to find the cheapest used car to own is just to buy the oldest modern car that you can still find running and in good condition. Repair and maintenance costs may surpass depreciation by the time a car is 12 or 15 years old, but at that point, repairs on the old car are still going to be cheaper than the depreciation that a newer car will suffer. If you're looking for a reliable used car, give us a call today!

Q: Can I use a co-signer for my car loan?

A: If you're struggling to get approved for a car loan, you might need help from a relative, a partner or a close friend. Someone who is willing to be your car loan cosigner — meaning they'll apply for the loan with you — can give you a better shot at getting approved for the loan you want, with rates you can afford. Give our finance team a call today to learn more about the various financing options available.

Q: Is my information secure when I do a credit application on your website?

A: Safety is our number one priority, we understand that you may be concerned about the privacy of your personal information shared on a dealership website. We understand these concerns, we are currently using the latest data encryption and firewall technology on our website. This technology controls access to the data and protects it. You can be assured that your information is protected when you fill out a credit application through our website. We prevent your data from falling prey to hackers and cybercriminals engaged in identity thefts online. See what you could get approved for quickly and easily by applying online or giving us a call today!

Q: Is it easier to get financing for a new or used car?

A: Generally, it's easier to finance a new car than a used car. A key reason: It's less difficult for a lender to determine the value of a new car versus a used car. A lender takes the value of a car into consideration when it arranges financing. No matter what type of vehicle you're looking for, our finance team can help. Give us a call or visit our website today!

Q: Can I use a co-signer for my car loan?

A: If you're struggling to get approved for a car loan, you might need help from a relative, a partner or a close friend. Someone who is willing to be your car loan cosigner — meaning they'll apply for the loan with you — can give you a better shot at getting approved for the loan you want, with rates you can afford. Give our finance team a call today to learn more about the various financing options available.

Q: Is my information secure when I do a credit application on your website?

A: Safety is our number one priority, we understand that you may be concerned about the privacy of your personal information shared on a dealership website. We understand these concerns, we are currently using the latest data encryption and firewall technology on our website. This technology controls access to the data and protects it. You can be assured that your information is protected when you fill out a credit application through our website. We prevent your data from falling prey to hackers and cybercriminals engaged in identity thefts online. See what you could get approved for quickly and easily by applying online or giving us a call today!

Q: Is it easier to get financing for a new or used car?

A: Generally, it's easier to finance a new car than a used car. A key reason: It's less difficult for a lender to determine the value of a new car versus a used car. A lender takes the value of a car into consideration when it arranges financing. No matter what type of vehicle you're looking for, our finance team can help. Give us a call or visit our website today!

Q: Do you have any service specials?

A: We do! Our specials are updated regularly though, so check back often to make sure you're getting the best deal on your next service.

Q: Can I get my car serviced here even if I didn't buy it here?

A: Definitely! Our team of certified technicians can work on most makes and models. Give us a call to schedule your service appointment today!

Q: Is the expense of regular car maintenance really worth it in the long run?

A: Absolutely. Regular maintenance is the best decision you can make for your vehicle for both longevity and cost. Regular maintenance will help protect you from the need of having to replace more expensive parts. Think of it like a routine doctor visit for your vehicle. People exercise, eat healthy, vaccinate and have regular check-ups with their doctor to prevent serious illness- routine maintenance is your vehicles equivalent.

Q: What are signs fuel pump is going bad?

A: A bad fuel pump may overheat and inadequately deliver gas to the engine, causing it to run hot and turn off while on the road. In this scenario, your vehicle may start back up after overheating and shutting down, only to do the same thing a half-hour later. This scenario is a common sign of a bad fuel pump.

Q: What happens if oil is too low in a car?

A: When you drive with oil levels too low for too long, the oil itself takes more damage and abuse. It will lose its viscosity much faster and stop doing its intended purpose, which is to lubricate parts to reduce friction and internal heat.

Q: How much should I budget for car maintenance?

A: Experts recommend setting aside at least $100 per month for car maintenance and adjusting to reflect the actual condition of your car. If you want to save money on your next service, give our team a call today!

Q: What does it mean if my car clicks when I try to start it?

A: A rapid clicking noise when trying to start your car could mean there's something wrong within the electrical system. Perhaps your battery's dead, or your alternator, which charges the battery, isn't working correctly. Either way, give our team a call today and we'll help you get back on the road!

Q: What if my car is leaking coolant?

A: In the case of a small leak at a radiator hose, it might be possible to tighten the clamp and stop the leak. In most antifreeze leak conditions, however, you will need to bring your car in for repairs. If you need help, give us a call today!

Q: How often does my car need maintenance?

A: Typically, we suggest having your car serviced once a year or at 12,000 miles. However, your owner's manual will always be your #1 resource when it comes to determines the needs of your specific vehicle. If you think you might be due for routine maintenance, give us a call today!

Q: How long can I delay getting my car serviced?

A: Any amount of delay could not only lead to the eventual repairs needed becoming more expensive, but it could also be dangerous! If you believe your vehicle may need servicing, you should always schedule an appointment at your earliest opportunity. Don't hesitate to give our team a call today!

Q: What are the hours of your service department?

A: Here are the hours for service: Mon-Fri 7:30am-6pm, Sat 8am-4pm, closed Sundays. Give us a call to schedule your service appointment today!

Q: How often does my car need maintenance?

A: Typically, we suggest having your car serviced once a year or at 12,000 miles. However, your owner's manual will always be your #1 resource when it comes to determines the needs of your specific vehicle. If you think you might be due for routine maintenance, give us a call today!

Q: How long can I delay getting my car serviced?

A: Any amount of delay could not only lead to the eventual repairs needed becoming more expensive, but it could also be dangerous! If you believe your vehicle may need servicing, you should always schedule an appointment at your earliest opportunity. Don't hesitate to give our team a call today!

Q: What are the hours of your service department?

A: Here are the hours for service: Mon-Fri 7:30am-6pm, Sat 8am-4pm, closed Sundays. Give us a call to schedule your service appointment today!